Privacy Policy

1. Introduction
For us, KEYTO FZ-LLC (“Keyto”, “Company”, “we”), your privacy is of exceptional importance.
The Company is the controller of your personal data.
This Privacy Policy (“Policy”) describes how we collect, process, store, and protect your Personal Data when you use our Services, including our websites, digital products, and online tools (“Services”).
By accessing our Services, you acknowledge that you agree to the practices described in this Policy.
Use of our Services is governed by the Terms of Use, which incorporate this Policy.

2. Legal grounds for processing personal data
We process Personal Data only when we have a lawful basis to do so, including:

• your explicit consent;
• performance of contractual obligations;
• compliance with legal requirements;
• pursuing the Company’s legitimate interests, provided processing does not override your fundamental rights.

We may rely on legitimate interests for purposes such as:

• improving, personalizing, or optimizing Services;
• analyzing user behavior;
• offering relevant products or services.

You acknowledge that providing Personal Data is voluntary; however, without certain data, some Services may not function.

3. Purposes of processing
We process your Personal Data for:

• providing access to our Services;
• managing your user account;
• communicating with you regarding updates, notifications, or support requests;
• developing new products;
• protecting your rights and the rights of the Company;
• generating analytical, statistical, or aggregated data.

4. Information we collect
4.1. Information You Provide Voluntarily
We may collect information such as:

• name
• email address
• phone number
• date of birth
• location
• messages with customer support
• chat history in our websites or bots

We do not collect special categories of personal data.
You may receive promotional or service-related emails. You may unsubscribe at any time.
4.2. Information Collected Automatically
We automatically collect technical information, such as:

• IP address
• device identifiers
• geolocation
• cookies
• browser type
• pages viewed

Third-party services or websites accessed via links may also set cookies.

5. Cookies
Cookies help us understand how users interact with the Services. Disabling cookies may affect functionality.
Third-party cookies (including advertisers or analytics tools) are not covered by this Policy.

6. How we protect your Personal Data
We apply organizational and technical measures, including:

• identifying security threats;
• encrypting and securing stored data;
• using certified data protection tools;
• monitoring effectiveness of protection systems;
• preventing unauthorized access;
• restoring compromised data;
• enforcing internal access rules;
• maintaining audit logs.

7. Data retention
We store your Personal Data only as long as necessary for the stated purposes or as required by law.

8. Cross-border data transfers
We may transfer your Personal Data internationally only to jurisdictions ensuring adequate levels of protection or as otherwise permitted by applicable laws.

9. Disclosure to third parties
We may disclose your data in limited scenarios:
9.1. Partners (Non-identifiable Information)
We may share aggregated, non-identifiable analytics with partners.
9.2. Analytics Services
We may use services such as Google Analytics. These services may collect your technical data.
You may opt out:
https://tools.google.com/dlpage/gaoptout/

10. Children’s privacy
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect or process Personal Data from minors.
If we become aware that a minor has provided Personal Data, we will:

• delete such data promptly;
• terminate related accounts or restrict access.

If you believe a minor has submitted data to us, please contact: keytofz@gmail.com

11. Third-party service providers (Processors)
We may engage carefully selected third-party providers (“Processors”) who assist us in operating our Services, including:

• cloud hosting providers
• payment processing systems
• communication tools
• CRM and customer support systems
• analytics and optimization platforms

Each Processor is required to:

• comply with strict confidentiality obligations;
• implement adequate security measures;
• process Personal Data solely on our documented instructions;
• not use Personal Data for its own purposes.

We conduct due diligence and ensure contractual safeguards with all processors.

12. Data breach notification
We take all reasonable measures to prevent data breaches.
However, if a Personal Data breach occurs (loss, unauthorized access, disclosure, or alteration), we will:
1. Assess the scope and severity of the incident.
2. Take immediate steps to contain and mitigate risks.
3. Notify affected users without undue delay if the breach presents a high risk to their rights and freedoms.
4. Notify relevant authorities in Ras Al Khaimah, if required by law.
5. Provide guidance to affected users on protective actions.

13. Your rights
You have the right to:

• request access to your Personal Data;
• request correction or deletion;
• withdraw consent;
• request restriction of processing;
• learn about third-party data disclosures;
• lodge complaints with UAE data protection authorities;
• exercise other rights granted by applicable laws.

To exercise your rights, contact: keytofz@gmail.com

14. Changes to the Policy
We may update this Policy due to legal requirements or operational changes.
You will be notified before significant changes take effect.

15. Governing law and dispute resolution
This Policy is governed by the laws of the Emirate of Ras Al Khaimah, United Arab Emirates.
Any disputes shall be resolved amicably. If unresolved, disputes shall be submitted to the exclusive jurisdiction of the courts of Ras Al Khaimah, UAE.

16. Contact information
KEYTO FZ-LLC
Address: CWEP0858, Compass Building, Al Shohada Road, A Hamra Industrial Zone - FZ, Ras al-Khaimah, United Arab Emirates
Email: keytofz@gmail.com